I tried to reactivate a phone and wound up with 2 additional phone numbers. I have tried and tried to get them cancelled from day one. They finally opened a ticket but I cannot find the ticket nor has anyone contacted me or fixed the problem. What is going on Verizon??????
I am VERY unhappy and I have been a customer for about 30 years.
We're so sorry to hear about this much trouble setting up a line of service. We would be happy to guide and assist you. Were you trying to activate a prepaid phone number or a monthly billing account? - Henry