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Where is my data being used?
DOUAGO43
Member

I have had this same plan for two or more years. In that time I have never used the allotted amount of data. I would like an explanation of how I supposedly went over at this time. What data usage is covered in this?

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Re: Usage
vzw_customer_support
Customer Support

DOUAGO43, help has arrived. We want to make sure that you know all the details of the current plan and data usage. What plan do you currently have? You can always check out on your My Verizon on what kind of data is being used on the device. Please follow the steps in this link https://www.verizonwireless.com/support/data-utilization-faqs/ (Question #2 under General Information).

KevinR_VZW

Follow us on Twitter @VZWSupport

If my response answered your question please click the �Correct Answer� button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

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Re: Usage
vzw_customer_support
Customer Support

DOUAGO43, help has arrived. We want to make sure that you know all the details of the current plan and data usage. What plan do you currently have? You can always check out on your My Verizon on what kind of data is being used on the device. Please follow the steps in this link https://www.verizonwireless.com/support/data-utilization-faqs/ (Question #2 under General Information).

KevinR_VZW

Follow us on Twitter @VZWSupport

If my response answered your question please click the �Correct Answer� button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

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