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Correct Answer!
Where is my refund
Natashalyn89
Member
‎08-03-2021 10:29 AM

This company let someone place a order in their name using my debit card. And I am waiting for my money back. Your customer service terrible. Which is why I stick with prepaid. But you all were not careful letting someone use a debit card in someone else's name. 

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Correct Answer!
Re: Where is my refund
vzw_customer_support
Customer Support
‎08-05-2021 10:49 AM

Natashalyn89, this situation sounds quite serious and we want to make sure all is straightened out for you. This is more of a private matter so please be on the lookout for a message from us. 

 

-Nicci

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