Where is my refund

[Natashalyn89]

This company let someone place a order in their name using my debit card. And I am waiting for my money back. Your customer service terrible. Which is why I stick with prepaid. But you all were not careful letting someone use a debit card in someone else's name. 

[vzw_customer_support]

Natashalyn89, this situation sounds quite serious and we want to make sure all is straightened out for you. This is more of a private matter so please be on the lookout for a message from us. 

-Nicci