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Where's My Rebate?

I transferred over 2 phones  from cspire to verizon.  I was suppose to receive 2 rebates.  They both had two different tracking numbers and both were confirmed.  I received one of my rebate gift cards but not the other and yet when I track them it says I received both.  I have the tracking number of the one I didn't receive if that helps

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Re: Where's My Rebate?
Customer Support

We are concerned to hear that you did not receive both the gift cards you were expecting. We are happy to take a closer look. May we please have the tracking number from the card in question?