I'm a new customer and just signed a 2 year contract for 2 lines over the phone. The sales rep told me there wouldn't be an activation charge, but looking at my bill online I was charged $35 for each line. Why say one thing and do another?
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The difference is new customers pay $35 per NEW LINE of service.
Existing customers wishing a subsidized phone pays $30 UPGRADE FEE .
All carriers even if paying full price for a device charge a new customer an activation fee from $35-$40 per line.
However upgrade fees are only charged on not paying for the device at full price.
There are certain times where activation fees are waived. Verizon has done this in the past as has Sprint and T-Mobile.
However my information to you was correct. It is not normally waived. $35 for Verizon $36 for Sprint and $40 for AT&T. T-Mobile was $38 activation I don't know what it is now.
It will appear on your cellular invoice.
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