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Why am I being charged for two lines ?

I bought my grandson a phone and it was $17 a month.  He later bought his own phone and added it to this plan in place of his other phone.  I am being charged $42 for his $17 phone which is thee only one I bought from you for this line. [removed]

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Re: Why am i being charged $42 for the one line I have. It was only $17 for the phone and he bought his own phone out right that is on there now.
Verizon Employee

SMISHIK as a consumer myself I understand how important it is for bills to be accurate each month. We are happy to assist in clarifying your account and billing concerns. To protect your privacy and security I have sent you a Private Message.


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Re: Why am I being charged for two lines ?
Sr. Member

We can't see your bill. Call support at *611