Why am I being overcharged?

[Soon2BGone]

I cancelled my insurance in March of 2015. These rats charged me every month until now. They 'gave' me a $20 credit, after stealing $120 from me. Have any of you had to deal with this And how did you handle it

have any of you been overcharged (laughing....of course) how did you handle it? Are the Walking Dwas at Verizon helpful, or is it the usual..?

[Weth · Accepted solution]

You have a responsibility of checking your bill every month.  Verizon will credit one month, but it expected you to  review and with payment you acknowledge what you are paying is correct. 

[Soon2BGone]

That makes sense. Unfortunately,  my wife pays the bill online,  this is the 1st time I'd seen it live in my hand. I guess I need to be more vigilant and understand that Verizon employees are too incompetent to complete a task. I shall scrutinize every bill now, for I fear the [removal required by the Verizon Wireless Terms of Service] it up again.

[Weth]

MY experience is they will [removal required by the Verizon Wireless Terms of Service] up again, and so does the cable co.  I just review each pdf online ever month.  It is a pain, but I have saved money and headache