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Why am I not seeing all the call and text logs on my usage information?
LESCRE93
Member

Why am I not seeing all the call and text logs   on my usage information.

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Correct Answers
Re: usage logs
Ann154
MVP MVP
MVP

If you have the iPhone, any messages sent as iMessages will not be listed on the log in your MyVerizon account online. Calls initiated through an application might not show up either if they were routed through the data stream and the Verizon Wireless voice system.

I'm most definitely NOT a VZW employee. If a post answered your question, please mark it as the answer.

View solution in original post

Re: usage logs
Ann154
MVP MVP
MVP

If you have the iPhone, any messages sent as iMessages will not be listed on the log in your MyVerizon account online. Calls initiated through an application might not show up either if they were routed through the data stream and the Verizon Wireless voice system.

I'm most definitely NOT a VZW employee. If a post answered your question, please mark it as the answer.

View solution in original post

Re: Why am I not seeing all the call and text logs on my usage information?
TOMJANE79
Member
 
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Re: usage logs
SLM36526
Member

Have not had a problem in the past And every time I login now from my phone I have to ask permission to look at my own dang account does not make sense

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Re: usage logs
vzw_customer_support
Customer Support

Being able to log in when you need to without any issues is critical.  Can you tell us more about what is happening so we can fully assist you?

SeanC_VZW

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