I have a OnePlus 7t approved by Verizon and works great on the network, but text logs are missing phone numbers! Data logs are fine and voice calls are fine and show phone numbers, but text logs are recorded with blank phone numbers. It just says SMS message with a time and date. Funny thing is picture messages have a phone number attached to them in the text logs! The website AND the app do not show text numbers.
I called Verizon and they said prepaid plan logs are still in development, but that doesn't sound right to me. Any suggestions?
That is quite a conundrum, phijea. We can troubleshoot the issue, to come to an answer. What carrier is your OnePlus 7T originally from?