Yes. So far the rest of the website is fine. But when the message usage system was "updated" it messed up everything up. Can't see the nicknames I added for the numbers. Can't see picture messages and some of the regular text messages. I can't even view all the messages at once without downloading a spreadsheet. I wish Verizon would go back to the old system!
I definitely appreciate liking to see those names show up after you have set them up. However sometimes when our page updates things change and features can at times change as well. We definitely appreciate feedback on what you prefer to see though. Is everything that is showing up showing correctly?
As far as I can tell, I can see everything right now except picture messages. Which is my main concern. This is a huge problem for me. Like I said, I check the message usage almost daily, and I mainly check it for the picture messages. Which is why I'm so irritated that I can't see them now.
aball2011, thank you for these additional details. This definitely seems like something may have happened with the website, but let's try to determine what went wrong. We also appreciate the feedback, and will be happy to lift this up to see what can be done for this as quickly as possible. How did you originally set up the nicknames for your contacts? Was this done from your mobile phone or from our desktop website?
I would also like to add that I can't see the times for the phone calls using my web browser on my phone. I also can't see the times of the texts and I cant see who sent the message using the web browser on my phone. I can see these things using my laptop, but I don't always have a desktop available.
A lot more areas are equipped with Wi-Fi, and the devices are becoming more advanced, allowing users to send messages and make calls without using the cellular network at all. Did you notice that you were around Wi-Fi during the times where the logs are incomplete? - Robert
That's great to hear about the text showing in the usage, aball2011. Are you showing any recent MMS message in the usage at all currently?