Why can I not access my account to pay my bill for days because the site is down?

[tschannon]

Why can I not access your site for days to pay my bill because your site is down?

[tikibar1]

The web site has been working for me via Edge and Chrome; have you tried a different browser and/or cleared your browser's cache/cookies?  In the meantime, you also can pay via other methods, i.e.,

Automated phone system

Call #PMT from your mobile phone or (800) 922-0204 from any other phone. Follow the prompts to make your payment.

By mail

Find your nearest Payment Address on the Contact Us page.

At a Verizon Wireless Store

Find a store near you.

How to Pay Your Bill | Verizon Wireless

Pay My Bill | Verizon Wireless

[vzw_customer_support]

tschannon, we want to make sure this is resolved for you. Have you tried accessing the site from a different device? What error are you receiving?

LauraL_VZW
Follow us on TWITTER @VZWSupport
If my response answered your question please click the _Correct Answer_ button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

[tschannon]

The activity you are trying to perform is currently unavailable. Please try

again later.

My Verizon Overview <https://myaccount.verizonwireless.com/clp/login>

This is what it says no matter what device I sign into

Theresa

On Sat, Dec 29, 2018 at 3:40 AM vzw_customer_support <

[chetonj_vzw]

Tschannon, Making sure you have the ability to pay your bill is very important. I'm sorry to see you...

ChetonJ_VZW

Please follow us on Twitter @vzwsupport

If my response answered your question please click the _Correct Answer_ button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!