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Why can't I make phone calls?
Bozo13
Member

I was talking and phone dropped call now I can't call out and not receiving calls it does alert when I get a voicemail but not ringing for the call

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Re: Can't call out
vzw_customer_support
Customer Support

Hi Bozo13!


I am so sorry that you are not able to make or receive calls. Definitely turn your phone off and on to retrieve the signal. This basic troubleshooting link will help you: http://www.verizonwireless.com/support/troubleshooting/?lid=sayt&sayt=troubleshooting%20assistant*.  On some models, you can reset your network settings. Settings>General>Reset>Reset Network Settings. I trust this will work for you.


LauraD_VZW


Follow us on TWITTER @VZWSupport If my response answered your question please click the _Correct Answer_ button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

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Re: Can't call out
vzw_customer_support
Customer Support

Hi Bozo13!


I am so sorry that you are not able to make or receive calls. Definitely turn your phone off and on to retrieve the signal. This basic troubleshooting link will help you: http://www.verizonwireless.com/support/troubleshooting/?lid=sayt&sayt=troubleshooting%20assistant*.  On some models, you can reset your network settings. Settings>General>Reset>Reset Network Settings. I trust this will work for you.


LauraD_VZW


Follow us on TWITTER @VZWSupport If my response answered your question please click the _Correct Answer_ button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

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Re: Can't call out
SIEMENS2
Member

We can’t connect to the server at infomanagerkms.vzwcorp.com.

Now what?

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Re: Can't call out
boringusername
Sr. Member

@SIEMENS2 wrote:

We can’t connect to the server at infomanagerkms.vzwcorp.com.

Now what?


You do get you are responding toa 4 year old post?

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Re: Why can't I make phone calls?
Gwen13
Member

I can not make phone calls out of my phone to numbers out side of my contact list.

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Re: Why can't I make phone calls?
KH-OrnEsh
Moderator
Moderator
Due to the age of this thread, it will be locked in order to keep discussions current. If you have the same or a similar question/issue we invite you to start a new thread on the topic.
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Re: Why can't I make phone calls?
vzw_customer_support
Customer Support

Oh no, Gwen13! It's our priority to provide a seamless network experience and we are concerned to hear that you are experiencing challenges with your calls. We would love the opportunity to help you in any way we can. Can you tell us a little more? When did this issue start? What are the cross streets and zip code of your current location? 

RachelM_VZW

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