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Why can’t I pay portion of my device off so that I can upgrade early?
ItsATechWorld
Member

Verizon is about to lose a customer. This whole issue with the note 10+ 5g phone not being able to get 5g is already unacceptable. The CSR Supervisor was also very unprofessional. However, my husband has offered to just upgrade my phone to one that is 5g capable but Verizon does not allow you to pay additional payments in order to upgrade early. This whole situation is about to have my switch all of my lines over to AT&T. 

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Re: Why can’t I pay portion of my device off so that I can upgrade early?
vzw_customer_support
Customer Support

Hello, we can provide guidance through here. We do not want to lose you. Please send us a Private Note to proceed.

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Re: Why can’t I pay portion of my device off so that I can upgrade early?
Tigerstep
Sr. Member

?

Only iPhones let you upgrade early with a trade in. Other phones just require you to pay off the loan to do a new one.

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