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Why did I switch to Verizon from T-Mobile? Big mistake!

I hate Verizon and I just switched to them 6 days ago. Everything is a nightmare they lie about the cost of monthly service. They have failed OVER and OVER to port my numbers over from T-Mobile. The agents on the chat are like robots. T-Mobile has way better customer service. I am regretting my switch. Good thing my T-Mobile account is still active I’m considering sending back these phones. What a huge disappointment. Buyer beware…