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Why doesn’t my hotspot work if I have unlimited
t_adame
Member

Why won’t my hotspot work if I have the unlimited data plan? It won’t connect to my devices and it keeps asking me to turn on Bluetooth or WiFi it also keeps telling to use USB

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Re: Why doesn’t my hotspot work if I have unlimited
Ann154
MVP MVP
MVP

Which plan do you have?

I'm most definitely NOT a VZW employee. If a post answered your question, please mark it as the answer.

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Re: Why doesn’t my hotspot work if I have unlimited
vzw_customer_support
Customer Support

@t.adame

We certainly want your hotspot feature to work for you. Do you happen to know what plan you are on? Is it the Go Unlimited Plan or the Beyond Unlimtied Plan? Is this the first time you are trying to use the hotspot or have you been able to use it in the past? What dsevices are you trying to connect to?

ChristineJ_VZW

Follow us on TWITTER @VZWSupport

If my response answered your question please click the _Correct Answer_ button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

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Re: Why doesn’t my hotspot work if I have unlimited
mattdogles
Member

I use it all the time.

 

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Re: Why doesn’t my hotspot work if I have unlimited
KH-OrnEsh
Moderator
Moderator

Due to the age of this thread, it will be locked in order to keep discussions current. If you have the same or a similar question/issue we invite you to start a new thread on the topic.

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