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Why is Verizon Chat support so poor?
Houston3
Member

I just wasted almost an hour trying to explain my situation over and over again to a chat agent. Verizon if you are listening or rather reading, your chat support is not helping your brand. 

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Re: Why is Verizon Chat support so poor?
Tigerstep
Sr. Member

In other groundbreaking news, water is still wet.

Chat support is bad, stores lie for commission and phone support still remains the best way to get a resolution -- even if the wait time is atrocious.

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