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Correct Answer!
Why is Verizon Chat support so poor?
Houston3
Member
‎06-03-2021 11:41 PM

I just wasted almost an hour trying to explain my situation over and over again to a chat agent. Verizon if you are listening or rather reading, your chat support is not helping your brand. 

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Correct Answer!
Re: Why is Verizon Chat support so poor?
Tigerstep
Sr. Member
‎06-04-2021 01:39 AM

In other groundbreaking news, water is still wet.

Chat support is bad, stores lie for commission and phone support still remains the best way to get a resolution -- even if the wait time is atrocious.

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