bc Verizon has now become a bunch of crooks and is making it so that everybodys data usage is going up to outrageous numbers even when they're hardly using data if any at all
We were on a 10 -12 gig plan for wireless hot spot for internet service. It worked flawlessly for 7 years. Nothing changed in what were doing, all of a sudden we start running out of data. we increase, 6 months latter, we run out, we increase, we run out. Now up to two devices with 45 gigs between them and we ...RUN OUT!!! This is garbage!!!!! We have had a V rep out here and he cant tell us why we are bleeding data at 2:00 in the am on both devices, even when our two work computers are turned off, which are wired, the wireless option in these routers is disabled!!!! I have been suspect of this for a while. So I did this search this morning "why is verizon stealing my data?" and I found this page and countless others. Here is a picture of our 2:00 am very close to 1 full gig of stolen data, NO computers on, wireless option disabled.
weebz21, this is certainly not the way we want you to feel. knowing what and how your data is being used is extremely important and we want to help you. To better assist you please provide the make and model of your Hotspot. When the Hotspot is not in use are you powering it off? Do you turn off the Mobile Hotspot setting on your phones when the phones are not using the Mobile Hotspot?