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Will my bill go down after I pay my phone off?
jolieroy
Member

My phones were paid off in May. My bill is actually higher in June. I was told my bill would be $20 less after paying off the phones but it is now the same amount as it was prior to the phone payoffs. What gives?

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Re: Will my bill go down after I pay my phone off?
vzw_customer_support
Customer Support

Hello jolieroy. We know the importance of understanding your billed charges. Especially after paying off your device. I have sent you a Private Note. Please respond at your earliest convenience. 

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Re: Will my bill go down after I pay my phone off?
Tigerstep
Sr. Member

look at your own bill, you have access to it, we don't. It will tell you if you were on your last phone payment, what changes occurred and if you were getting promos or not.

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