I ordered phones online from Verizon and later I canceled the order on the same day, and this was a new account. I cancelled the order, but they sent me papers saying that I activated my line, but I don't even have the phones.
carlivia624, we don't want this to be a negative billing experience for you. Have you had a chance to contact our customer service department by phone at 800-922-0204 to verbally cancel those lines and confirm that the orders were successfully cancelled?
LasinaH_VZW Follow us on Twitter @VZWSupport If my response answered your question please click the "Correct Answer" button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!