This company by far has the WORST customer service I've faced in the last 15 years!
By far the worst customer experience, and then they have the nerve to ask me to transfer my Sprint accounts. NO WAY!
Go to Sprint, better service by a mile! Not to mention better plans and pricing!
Hearing your feedback is helpful, but alarming. Seeing that you have been met with so many pushbacks, I am determined to turn around your customer service and device experience. I'm sorry to hear that you have been having issues reaching us. Having you depart the Verizon family would be a sad turn of events. To address all concerns, please provide us with your full name, a good number, time, and time zone to reach you.