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Correct Answer!
Worst customer service—RETENTION
Chakalett
Member
‎02-25-2020 05:30 PM

I need to speak with someone in Retention!!!! I’ve had VERIZON NETWORK ISSUES SINCE 9/2018 and they have just now worked to resolve the problem after numerous calls and trouble shooting in tech support. I’m sick of the back and forth and I have to make multiple calls. Getting ANYTHING DONE TAKES AN ACT OF CONGRESS!!!!!!!

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Correct Answer!
Re: Worst customer service—RETENTION
Ann154
MVP MVP
MVP
‎02-25-2020 06:42 PM

If you have had issues since 2018, why haven't you switched to another carrier? 

 

Good luck getting anything done through the US Senate. 

I'm most definitely NOT a VZW employee. If a post answered your question, please mark it as the answer.

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