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Worst customer service—RETENTION
Chakalett
Member

I need to speak with someone in Retention!!!! I’ve had VERIZON NETWORK ISSUES SINCE 9/2018 and they have just now worked to resolve the problem after numerous calls and trouble shooting in tech support. I’m sick of the back and forth and I have to make multiple calls. Getting ANYTHING DONE TAKES AN ACT OF CONGRESS!!!!!!!

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Re: Worst customer service—RETENTION
Ann154
Expert
Expert

If you have had issues since 2018, why haven't you switched to another carrier? 

 

Good luck getting anything done through the US Senate. 

I'm most definitely NOT a VZW employee. If a post answered your question, please mark it as the answer.

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