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Wrong Account on My Verizon
Jonathan61
Member

The home account associated with My Verizon is an old account which has been discontinued. How can I associate my new home account number with the My Verizon App?

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Re: Wrong Account on My Verizon
vzw_customer_support
Customer Support

Hi, there! We most certainly want you to be able to access your accounts online. I understand you're seeing an old home account. To gain clarity, are both accounts associated with Verizon FiOS service? -Kia

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