Wrong contact picture, name and number appear in my messages but not on my calls or call log

[PDP1606]

How do I fix my message plus to have the right contact information, I get a wrong picture, name and contact information when I get a message but not on my calls or call log?  Help!!

[vzw_customer_support]

PDP1606,

Being able to use your messages plus app is very important. I know I would be confused on why am I seeing different. How long has this been going on for? What kind of device do you have? Are you noticing anything else occur?

ShirazP_VZW
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[JohnDreyer]

I have the same issue, samsung a52 5g problem is at least a couple of weeks ago

[vzw_customer_support]

JohnDreyer-

I am sorry to hear that you are having issues with your Message. Which messaging app are you using?

-Angie

[JohnDreyer]

Verizon Messages version 8.1.5

[KH-OrnEsh]

Due to the age of this thread, it will be locked in order to keep discussions current. If you have the same or a similar question/issue we invite you to start a new thread on the topic.

[vzw_customer_support]

Thank you! Please try uninstalling, and reinstalling the application. Let us know if this helps.

*Breanna