Skip to main content
Accessibility Resource Center Skip to main content
Have a phone you love? Get up to $500 when you bring your phone.
end of navigation menu
cancel
Showing results for 
Search instead for 
Did you mean: 
Wrong name associated with phone number
Shane79
Member

Our account has 4 lines and should have 4 names associated with the lines (on the bill, everywhere).  However, 2 lines have the correct names and the other 2 lines have the same name (should be different names)

We have tried calling Verizon twice and tried chatting.  No one seems to be able to fix this.

Just to clarify, I do not mean the "Share Name ID", nor do I mean the "Device Nickname".  I need the name on the account level changed.

Any help would be greatly appreciated.

0 Likes
Re: Wrong name associated with phone number
vzw_customer_support
Customer Support

We can definitely help resolve this issue. Please send us a Private Message so that we may access the account to make this change. *Estevan

0 Likes