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fannj
Member

i have a conversation with an agent feed that shows i made a payment arrangement and they would not turn off my services. well they did and now i cannot get through to anyone - its a robot and goes in circles saying i cannot speak to anyone until i make a payment  SOMEONE HELP ME

 

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Re: agent
vzw_customer_support
Customer Support

I'm sorry to learn about what happened, fannj! I'm here to help you in any way I can. I see that you posted a couple of days ago. Have your concerns been resolved? Please let me know, thank you! 

-Jordan

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