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call and txt logs not working
sskim2k
Member
‎09-18-2020 01:34 PM

On the Verizon website, I went on Account, Usage Overview, then minutes details and msg details but my call and txt logs are completely empty. I have been receiving and sending calls and texts but nothing shows up, how can I view this information?

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Correct Answer!
Re: call and txt logs not working
vzw_customer_support
Customer Support
‎09-20-2020 01:44 PM

Hi there, sskim2k. We'll be happy to help out! Are you trying to see current month info or older information? Here are the steps: https://www.verizon.com/support/view-usage-on-your-bill/ If this doesn't help, please let us know, and we'll be able to assist.

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