can not get voicemail

[barb82]

I call my voicemail but get message that says "called party unavailable"

help! I need my messages. its an Kyocera flip phone

[vzw_customer_support]

We're sorry to see you're having issues retrieving your voicemail messages barb82. However, there's no need to despair because we're here to help. How care you trying to retrieve your messages? Here are the steps on how you can retrieve your voicemail messages: 

1. Enter *VM (*86) on your phone.
2. Tap the Call button. 
3. Follow the prompts to enter your password and retrieve your messages.
   
   Note: If you hear your own or a system greeting, tap the # key to interrupt the greeting and follow the prompts to enter your password and retrieve your messages.

IvoneA_VZW