We are concerned to hear you are wanting to disconnect your service with us. What exactly is going on that you are wanting to leave?
Nicole031, it breaks our hearts to hear that you are considering a change. What has happened? How may we turn this around?
LorenB_VZW If my response answered your question please click the _Correct Answer_ button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!