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***Announcement: Early next week, we’ll be merging the current Fios and Wireless Communities into the all new Verizon Community! Beginning the evening of Sunday 12/4, both Communities will be placed in read-only mode. You’ll still be able to visit the Communities and browse content, but login will be disabled. On the afternoon of Monday 12/5, all users will be able to log into the new Verizon Community. We expect the new Community to be fully functional the morning of Friday 12/9. Additional details can be found in the Announcements board and under Featured Topics!
check order status

 I ordered a phone and spoken to a sales rep who handle the order. I had issues with the link that the sales reps over the phone was sending me to approve the order. The sales reps got the order to go through with the manager approval and said I would have my new phone Tuesday. It's Wednesday and no phone.  I check order status here in the version app and no order is showing up. i have no email confirmation of the order apart from the word of the sales rep who said it was approve. I can't find my phone even with the order number and location code. Very annoyed at this point! And this is not the first time it happens. 


#orderstatus #shipping


Re: check order status
Customer Support

It is so important to keep up to date on your delivery! We apologize for this miscommunication. Send us a Private Message, so we can look into the order more in depth.