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surer
Member

 

I recieved a rebate card when I joined verizon. They gave me a card with 350 dollars. I decided to buy airpods with my rebate card for christmas. I bought them and unfortunately they were uncomfortable so I went ahead and returned this item. Since I was waiting for the refund, I decided to buy a different generation with my credit cart. I recieved the new airpods and saw that my airpods that were returned were recieved by verizon. Unfortunately they never refunded my rebate card for the money.

 

I have tried going to the store, creating a ticket, calling verizon. Through all of these things i kept getting a run around and was never returned the money. #rebatecard #rebate #verizon #airpods 

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Re: complaint
vzw_customer_support
Customer Support

Hi there. Are you able to send us a private message, so we can get to the bottom of this?

*Alexis

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