My wife and I have three Verizon phones, an iPhone 5C, a 5s and a Samsung Galaxy Core. (Please don't immediately jump to the 'Your phones are too old and you need new phones' response.) In the last year or so, all three phones have exhibited the same intermittent set of problems: either calls will not connect because 'the network is busy' or calls will connect but immediately drop, or both. If we repeat the outgoing call, or if the incoming caller repeats the call, it will usually connect.
This feels like a 'denial of service' problem. Is anyone else experiencing similar service problems?
Also, I was surprised to see a Verizon response on another thread that recommended a landline in the customer's home. I wish I had read that before dropping ours.
Hello, dealing with service issues can be a headache, especially if its affecting your three lines. What recent changes have occurred? Aside from the calls, any other problems (texts/data)? Does this happen indoor/outdoors?
This problem occurred all the time: indoors/outdoors, day/night, new phone (5S) and old phone (samsung galaxy). The consistent symptom is it would not connect on the first call attempt and sometimes on the second try, but then would connect normally. I would expect this performance from less capable cell service providers, but if Verizon cannot deliver more robust service, I might as well pay less to another carrier.
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