Skip to main content
Accessibility Resource Center Skip to main content
Have a phone you love? Get up to $500 when you bring your phone.
Showing results for 
Search instead for 
Did you mean: 
disney+ bundle issue

i enroll one line in my account for the play more unlimited 5G UV (or something to that sorts) and it included disney+ hulu and espn+. but when i go the my version account, clicken add ons. clicked the disney bundle, it tells him to click “go to disney”. so i did that and when i went er my email. it is trying to make me pay for a disney+ subscription all over again.. i do not understand what i’m doing wrong and it not working. 

Re: disney+ bundle issue
Customer Support

halemichelle, thanks for reaching out to us about this via this platform. The Disney+ bundle is awesome, so my goal this evening is to make sure you are able to take full advantage of it. Did you have a subscription prior to our offer? Are you using that same login info?-Dia