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Get up to $500 when you bring your phone. Plus, get the incredible iPhone 13 Pro on us. Online only. With select 5G Unlimited plans. Ends 12.5. Buy now
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***Announcement: Early next week, we’ll be merging the current Fios and Wireless Communities into the all new Verizon Community! Beginning the evening of Sunday 12/4, both Communities will be placed in read-only mode. You’ll still be able to visit the Communities and browse content, but login will be disabled. On the afternoon of Monday 12/5, all users will be able to log into the new Verizon Community. We expect the new Community to be fully functional the morning of Friday 12/9. Additional details can be found in the Announcements board and under Featured Topics!
do not fall for $240 gift card
AnyaS
Member

I switched to Verizon, bringing three new lines and my own unblocked phones. I fall for the offer of $240 gift cards for each line. They promised to process gift cards within a month or two.  Then a month later, I received an offer online to upgrade my phones NOW, and I decided to upgrade my phones and trade my old ones. They canceled two out of three gift cards, saying that I wasn't allowed to trade my phones for the first 45 days, and I upgraded them after 30 days. I decided to let it slide and at least get a proper trade-in for my phone. But instead of offered trade-in values of $98 and $160, they gave me $17 and $28. They already robbed me twice. Great company! Do not fall for this.

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Re: do not fall for $240 gift card
vzw_customer_support
Customer Support

AnyaS, 

 

We are so sorry for the trouble. I assure you that it is never our intention to confuse you. We want to make sure we are on the same page. Did you get a reason for the trade-in value?

-Jenelle

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