dropping disney

[jkb5]

how do I remove disney from my account?  I cannot find it on the web site and the live chat isn't working.  Verizon has the worst customer service.

[acraftylady2]

This should work.

https://www.verizon.com/support/knowledge-base-233617/

[Tigerstep]

I found how to remove it less than a minute of searching the app under the add on section, the website isn't much different. Customer service isn't bad because you can't navigate.

[vzw_customer_support]

We understand the importance of modifying your account. Here is a ink with step instruction for you: https://www.verizon.com/support/knowledge-base-228795/. Let us know how that goes.