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eBill account # provided to my Bank is wrong

I just spent a combine 3+ hours in 2 separate calls with Verizon to correct a billing issue on the Verizon side.  It has been corrected however the agent told me that my account number is listed wrong.  I went to try to fix this on my Bank of America Bill Pay however I cannot correct the account number as this number comes from Verizon in the eBill.  I do NOT want to spend another minute on the phone to correct this.  Verizon needs to provide a mechanism to securely submit this info so the customer does not have to spend another LONG LONG hold waiting for it to get fixed.

Re: eBill account # provided to my Bank is wrong
Customer Support

Hello, k8merit02. We know the importance of ensuring your bill payment information is corrected. Our sincere apologies that this issue has not been resolved for you in a timely manner. I have sent you a Private Note to assist. Please respond at your earliest convenience.