Skip to main content
Accessibility Resource Center Skip to main content
Have a phone you love? Get up to $500 when you bring your phone.
end of navigation menu
cancel
Showing results for 
Search instead for 
Did you mean: 
how long should it take to process a trade in
glimmers00
Member

everything i read online says 4-6 weeks. this is week 7. how long could it possibly take for my trade in credit to be applied to the bill?? you've had my x since 11/3/20....

 

11/06/2020 - Request Submitted

11/03/2020 - Device received. Expected device matches received device.

10/24/2020 - Verizon shipping Kit mailed to customer

10/16/2020 - Customer submitted Online

 

 

 

 

 

Re: how long should it take to process a trade in
9wood
Sr. Member

My personal opinion is 4 weeks or longer is absurd for them to acknowledge a return or anything should not take that long I have seen others mention on here same issue with longer wait time I would call and inquire

0 Likes
Re: how long should it take to process a trade in
glimmers00
Member

I have called and they tried to tell me February. That’s absolutely absurd and I’m wondering if he was mistaken so I decided to try this avenue.  

0 Likes
Re: how long should it take to process a trade in
vzw_customer_support
Customer Support

We definitely want you to have the correct information when it comes to the trade in. When did you send in the trade? 

 

PedroM_VZW

0 Likes
Re: how long should it take to process a trade in
glimmers00
Member

Dates are in the original post....

0 Likes