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how to get copy of messages older than 90 days
egiggy
Member

Hello,

I am trying to get a copy of the messages that were sent to and from my iPhone over the last year. I know that I have access to up to 90 days worth and I have downloaded the spread sheets but I will need as far back as 9 months.

Unfortunately I deleted my only back up to make room for my new device and which leaves me with very few options. Is it possible to pay Verizon in order to get the my messages as far back as a year? It says to retrieve usage details I can pay $5 but does that include the text messages and how do I go about doing this?

Any help would greatly appreciated!

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Re: how to get copy of messages older than 90 days
vzw_customer_support
Customer Support

Hello egiggy! I can certainly understand the need for retrieving the content of your text messages! In order to go further than 90 days, the only way to do this would be with a court ordered subpeona or through the request of a law official. You can request more information by contacting us directly at 800-922-0204.

Additionally, another great tool to keep record of your text messages is by using our service, Verizon Messages. http://vz.to/1LgAc7H I personally use this feature and love it! It keeps a record of all of my stored text messages, and upon installation can go back 90 days as well.

Please let me know if you have any further questions or concerns! Thank you and good luck!

KristieQ_VZW

Follow us on Twitter @VZW Support

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Re: how to get copy of messages older than 90 days
vzw_customer_support
Customer Support

Hello egiggy! I can certainly understand the need for retrieving the content of your text messages! In order to go further than 90 days, the only way to do this would be with a court ordered subpeona or through the request of a law official. You can request more information by contacting us directly at 800-922-0204.

Additionally, another great tool to keep record of your text messages is by using our service, Verizon Messages. http://vz.to/1LgAc7H I personally use this feature and love it! It keeps a record of all of my stored text messages, and upon installation can go back 90 days as well.

Please let me know if you have any further questions or concerns! Thank you and good luck!

KristieQ_VZW

Follow us on Twitter @VZW Support

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Re: how to get copy of messages older than 90 days
Mobile64
Member

How did download 90 days? I can’t find how to do it 

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Re: how to get copy of messages older than 90 days
vzw_customer_support
Customer Support

Hello there, Mobile64! Verifying your detailed messages is essential, and we would be glad to help you today. Can you please elaborate further? Is there a particular reason why you need the messages from a year ago? Did you back them up in any application? 

 

RachelM_VZW

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Re: how to get copy of messages older than 90 days
Babymuffin1230

I need messages older than 90 days as well is there any way you can help

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Re: how to get copy of messages older than 90 days
KH-OrnEsh
Moderator
Moderator

Due to the age of this thread, it will be locked in order to keep discussions current. If you have the same or a similar question/issue we invite you to start a new thread on the topic.

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Re: how to get copy of messages older than 90 days
vzw_customer_support
Customer Support

Babymuffin1230, we want to make sure all our customers are getting the assistance they need. Please, Private Message us for live agent support. - Nick

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