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how to get phone unlocked
burnsway
Member

how do I get my Lg3 unlocked from verizon

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Correct Answers
Re: how to get phone unlocked
Ann154
Expert
Expert

The postpaid devices are already unlocked. Prepaid devices are a slightly different story. Device Unlocking Policy | About Verizon

I'm most definitely NOT a VZW employee. If a post answered your question, please mark it as the answer.

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Re: how to get phone unlocked
Ann154
Expert
Expert

The postpaid devices are already unlocked. Prepaid devices are a slightly different story. Device Unlocking Policy | About Verizon

I'm most definitely NOT a VZW employee. If a post answered your question, please mark it as the answer.

Re: how to get phone unlocked
rcschnoor
Sr. Leader
Sr. Leader

It should already be "unlocked" from Verizon. That doesn't mean it would be compatible with the provider you want to use it on. The Verizon version of this phone may not support all of the frequencies needed in order to work on the provider of your choice. That is the problem when a manufacturer makes different versions of the same phone in order to be used on different providers.

Radio frequencies available on the Verizon version of the LG G3 would be

GSM 850/900/1800/1900 MHz, CDMA 1.9 GHz CDMA PCS/800 MHz CDMA, LTE Bands 4/13*

Radio frequencies available on the AT&T version of the LG G3 would be

GSM 850/900/1800/1900 MHz, UMTS 850/1900/2100, LTE Bands 2/4/5/17/29, Roaming 1/3/7, and CA*

As you can see, although they are the "called" the same thing, LG G3, they are NOT the same device and even though the device may be unlocked it may not be compatible with the same carriers.

Some manufacturers no longer have this practice and input the same frequencies into all of their devices. Examples would include iPhones and Pixel devices. I am sure that some other manufacturers may also do the same. Whether or not LG currently includes all frequencies, they did not do so in 2014 with the LG G3 was released.

Re: how to get phone unlocked
vzw_customer_support
Customer Support

burnsway, we hold the key to providing the best wireless experience possible on our network, for that device. However, you will need to contact your local wireless carrier to assist you with unlocking that phone to work on their service. I trust thta they will be able to further assist you.

 

 

LasinaH_VZW

Follow us on Twitter @VZWSupport

If my response answered your question please click the �Correct Answer� button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

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Re: how to get phone unlocked
Jyk333
Novice

That's not true anymore

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Re: how to get phone unlocked
tmw8706
Member

I'm trying to switch to Verizon with my own phone and ATT has locked it. Is there a way around this? I need the unlock code for my Verizon Sim to work. These are my phones that I paid cash for and brought to ATT from Sprint. They should of never locked them.

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Re: how to get phone unlocked
tmw8706
Member

By the way, I activated 3 of our phones, but there are 2 that need the unlock code. All 5 phones are own my me. I had no contract, just a monthly plan with ATT.

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Re: how to get phone unlocked
Ann154
Expert
Expert

You have to request that AT&T unlock the phone. Verizon Wireless can't assist you with that. 

I'm most definitely NOT a VZW employee. If a post answered your question, please mark it as the answer.

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Re: how to get phone unlocked
KH-OrnEsh
Moderator
Moderator
Due to the age of this thread, it will be locked in order to keep discussions current. If you have the same or a similar question/issue we invite you to start a new thread on the topic.
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