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iPhone 11 Pro Max Software Version 14.4
PinkTrek
Member
‎02-26-2021 12:14 PM

My phone keeps dropping calls even though I have 4 bars.  I've done the reset and Verizon Tech Support had me go into Cellular data options, turn off my phone for a few minutes and she did something in the background.  Nothing has helped and I need my phone for contact with my customers.  What is the remedy?

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Correct Answer!
Re: iPhone 11 Pro Max Software Version 14.4
vzw_customer_support
Customer Support
‎02-26-2021 12:46 PM

Are your device and applications fully updated? Is this only happening in one area, or everywhere you utilize the device?

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