I got an iPhone 13 and activated it at the Apple store. It's working fine, but the My Verizon app and the web site don't show the device name or picture, like it does for my other lines. How can I get the iPhone 13 name and picture to show up in My Verizon and on the web site?
Bobcat00, is the device missing from both the My Verizon app and website? Have you tried refreshing and seeing if the device is now listed? *Joshua