Hi, I have 3 smartphones on my plan. One is under a 2-year contract and the line access fee is $40. The other two phones are month-to-month and I get a $25 "smartphone month2month" discount on one of the lines. Shouldn't I get that discount for both of the month-to-month phones?
You are on the More Everything Plan. The month to month discount is no longer offered. If a phone had it, it can keep the discount, but no additional phones will get the discount on More Everything. You would need to switch to the Verizon plan, and then you will get a discount ($20) on each out of contract phone.
You can try calling in to CS and ask them to manually add it. You used to be able to add it yourself in your MyVerizon account, but that method was removed. Verizon then stated they would no longer add the discount to lines which didn't already have it, but I called in June after this had already taken effect and asked to have it added to a line of mine which had just completed its contract and they added it.
I had a similar case, and you should call VZW customer service at the very least to see if you can get the line access discount applied to the other line that is month2month.
Similar to rcschnoor I called VZW customer service very recently to have the line discount applied to 2 out of contract iPhone 6 lines. I will attach a image of our plan and line break down, but you can see the $25 off smartphone month2month discount will be in effect on 10/3/2016. I had no idea that Verizon announced they would no longer apply these discounts to lines that didn't already have it, as ours never did before.
I hope this helps.