Skip to main content
Accessibility Resource Center Skip to main content
Have a phone you love? Get up to $500 when you bring your phone.
Showing results for 
Search instead for 
Did you mean: 
message and call times stamp

Why is the time stamp on the Verizon website for my calls and texts 3 hours ahead of when they actually came through?  Say I get a text at 2:00 PM- the time stamp on the usage for the website says it came in at 5:00 PM. Or I get a call at 3:00 PM,-the usage says it came through at 6:00 PM. Why is the time stamp not accurate for calls and texts on the usage feature through the Verizon website? ?

Re: message and call times stamp
Customer Support

Hello, manmitch and your usage online isn't going to coincide with the time stamp via My Verizon based on the time zone you're in. Can you please confirm what time zone you're located in?


- Alan