not getting email notices every month with my bill

[benfell]

You used to send me email notices every month with my bill. I see the email address on the account is correct but you decided to stop sending them. This is unacceptable and your answer doesn't explain how to find where these alerts are configured.

[vzw_customer_support]

I know the importance of receiving your notifications of your bill, and we can certainly assist you here. Please send us a Private Note, so we may be able to take a deeper look.

*Gert