Skip to main content
Accessibility Resource Center Skip to main content
Have a phone you love? Get up to $500 when you bring your phone.
cancel
Showing results for 
Search instead for 
Did you mean: 
not getting email notices every month with my bill
benfell
Member

You used to send me email notices every month with my bill. I see the email address on the account is correct but you decided to stop sending them. This is unacceptable and your answer doesn't explain how to find where these alerts are configured.

0 Likes
Re: not getting email notices every month with my bill
vzw_customer_support
Customer Support

I know the importance of receiving your notifications of your bill, and we can certainly assist you here. Please send us a Private Note, so we may be able to take a deeper look.

*Gert

0 Likes