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ordered phones order stuck and now paid for phones not shipping after 6 days
DENTHO92
Member
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Re: ordered phones order stuck and now paid for phones not shipping after 6 days
vzw_customer_support
Customer Support

DENTHO92, 

 

Sorry for the delay. Did you accept the terms and conditions of the payment option? Those disclosures were mailed to you. Additionally, a member from our Fraud team may have attempted to contact you to confirm that the order isn't fraud. Let's start by checking the status of that order online at My Verizon: https://www.verizon.com/support/knowledge-base-209511/

 

 

 

 

 

-Lasina

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