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plan changed
ctpackerfan
Member

My plan was changed to "The new Verizon Plan Medium 4 GB".  I don't use that much data...Is there a "small" plan, that allows rollover data with unlimited talk and text as well?

 

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Re: plan changed
vzw_customer_support
Customer Support

I would be happy to review your account for plan options. We have sent you a private message here on this platform. -Dolores

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Re: plan changed
ctpackerfan
Member

There is no "reply" option to the pm.  Please advise.

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Re: plan changed
Ann154
Expert
Expert

@ctpackerfan wrote:

There is no "reply" option to the pm.  Please advise.


Did you actually open the private message or just read the preview in the community forum? 

I'm most definitely NOT a VZW employee. If a post answered your question, please mark it as the answer.

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Re: plan changed
vzw_customer_support
Customer Support

To ensure we are on the same page, are you wanting to reply here with a Private Note? *Gen

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Re: plan changed
KH-OrnEsh
Moderator
Moderator

To view your private messages, you can click on the envelop at the top right of this page.   

your next screen will show you the inbox - in order to access a specific private message, click on the subject line.   

Screen Shot 2021-11-28 at 5.10.41 PM.png

To reply, just click the reply   button at the bottom right of the Private Message.  

Screen Shot 2021-11-28 at 5.11.26 PM.png

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