I ordered a upgrade on line for extra minutes.
they state thet never got it. but they kept charging me for extra minutes.
I have used verizon for years. it is one of the worse web site to navigate through.
I will be going elswhere real soon!
Cynosure5353, we never want you to pay for services that you are not getting or using. To see that this situation has you thinking about leaving us is turning our smile upside down. Having troubles with your account concerns us so let's work together to find out what's going on and how we can help. We will be in touch with you soon.