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prepaid account
taterhead5
Member

I accidently purchased a prepaid verizon crd for my post paid account. Does anyone know how to get this applied or transfered to the post-paid account?

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Re: prepaid account
vzw_customer_support
Customer Support

taterhead5, sadly a prepaid card is unable to be applied to a postpaid account. They are two different accounts/systems. Prepaid cards are only available for prepaid services. 

 

ChristineK_VZW

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Re: prepaid account
taterhead5
Member

Well then how do i close this prepaid account? And will i lose all the funds on this account? I never even had a phone for this account!!!!!! It's just a number. I can't get a live person on the phone to canel

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Re: prepaid account
vzw_customer_support
Customer Support

taterhead5, we want to make sure you have the information you need. To clarify, are you enrolled in Auto Pay? CourtneyM_VZW

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