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recieving verification codes
caitlinnbb
Member

whenever an app try to send me a verification code, I never recieve any of them. 

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Re: recieving verification codes
jav6
Sr. Member

Have you verified the number the 'apps' are sending the verification code to?

...Just another VZW customer...trying to offer some assistance...
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Re: recieving verification codes
vzw_customer_support
Customer Support

I rely on my apps on my phone as well, caitlinnbb. If I weren't able to get those verification codes, it would keep me tethered to my computer all the time. Are you able to receive standard text and picture messages?

 

Let's also ensure there aren't any blocks on your line that are preventing those codes from coming to your device. Here is a link that provides steps to adjust any service blocks you may have: https://www.verizonwireless.com/support/knowledge-base-211865/

 

LynnE_VZW

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