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service not so good
banarep
Member

We get horrible service in and around our home.  I checked the service map and we are supposed to be getting 5G.  If I walk 500 feet away, I do get it.  But it is so bad, I cannot call anyone while at my house.  And phone messages and texts often do not appear until we have left our home.  We all have iPhone 13’s.

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Re: service not so good
vzw_customer_support
Customer Support

banarep, we'll be glad to help address your service issues and explore indoor solutions so you have reliable service while at home. Do you have Wi-Fi at your home location?

 

- Alan

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