Skip to main content
Accessibility Resource Center Skip to main content
Get up to $500 when you bring your phone. Plus, get the incredible iPhone 13 Pro on us. Online only. With select 5G Unlimited plans. Ends 12.5. Buy now
end of navigation menu
Showing results for 
Search instead for 
Did you mean: 
***Announcement: Early next week, we’ll be merging the current Fios and Wireless Communities into the all new Verizon Community! Beginning the evening of Sunday 12/4, both Communities will be placed in read-only mode. You’ll still be able to visit the Communities and browse content, but login will be disabled. On the afternoon of Monday 12/5, all users will be able to log into the new Verizon Community. We expect the new Community to be fully functional the morning of Friday 12/9. Additional details can be found in the Announcements board and under Featured Topics!
suspension problem

I am having trouble suspending my service because I couldn't find suspend services. I could only find suspend my device, which I don't want unless I've got my phone stolen. The suspend or reconnect video doesn't help, since the page now looks differently than what's shown in the video. 

Re: suspension problem
Customer Support

hilarymht, being able to manage your account is a must and I would be happy to help with your phones. So we can discuss this, please send us a Private Note. JoseL_VZW