I am having trouble suspending my service because I couldn't find suspend services. I could only find suspend my device, which I don't want unless I've got my phone stolen. The suspend or reconnect video doesn't help, since the page now looks differently than what's shown in the video.
hilarymht, being able to manage your account is a must and I would be happy to help with your phones. So we can discuss this, please send us a Private Note. JoseL_VZW